Privacy Center

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Terms of use

Version of 31.10.2020

1. Acceptation of the Terms of Use

Welcome to RTL Luxembourg's Internet portal. The services are provided to you on the condition that you respect these terms of use (hereinafter referred to as the “Terms of Use”), which we may modify from time to time. You are therefore advised to regularly refer to the latest version of the Terms of Use, which are permanently available at the following address: https://privacy-center.rtl.lu/en#terms

In addition, the use of certain RTL Luxembourg services may require compliance with additional and specific rules or guidelines which will be indicated in a specific charter to be found on the site. These rules and guidelines are deemed to form an integral part of the Terms of Use.

It is specified that RTL Luxembourg may offer other services for which specific conditions of use must be accepted prior to any use.

2. Description of the Service

RTL Luxembourg currently provides its users with a wide range of online services including, in particular, personalised content and RTL-branded programmes available on its network of services (hereinafter collectively referred to as the “Service”).

Unless expressly provided otherwise, any new feature that enhances or augments several existing services or any new service launched by RTL will be subject to these Terms of Use.

You are aware and accept the fact that the Service is provided to you “as is” and that RTL cannot be held responsible for the opportunity, deletion or failure to store personalized user communications.

In order to use the Service, you need Internet access, either directly or through systems with access to content provided on the Internet, it being specified that any corresponding costs are your sole responsibility. In addition, you must have all the necessary equipment, including a computer, tablet or smartphone, a modem or any other connection tool, in order to ensure this connection to the Internet network. You should be aware that, in certain areas of the Service, content is reserved for adults and access thereto is therefore restricted to users aged 18 and older.

3. Obligation to register

By using the Service you agree to:

  • Provide true, accurate, current and complete information about yourself as requested in the Service registration form (such information being hereinafter referred to as the “Registration Data”), and
  • Maintain and regularly update the Registration Data to keep it true, accurate, current and complete. In the event that you provide false, inaccurate, out-of-date or incomplete information, RTL shall be entitled to suspend or terminate your account and refuse you access to all or part of the Service immediately and for the future.

RTL is concerned about respecting the safety and privacy of its users, particularly children and young people under the age of 16. For this reason, parents are invited to watch their children's use of Internet access and to bear in mind that the Service is designed to reach a wide audience and that as legal guardians it is the responsibility of parents to determine which Service is or is not appropriate for their child(ren) and to watch their use thereof.

4. RTL’s privacy policy

The Registration Data and possibly other information about you are subject to RTL's Privacy Policy in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

In addition, it should be noted that according to the General Data Protection Regulation, you have the right to access, modify and erase any personal data that RTL has received.

RTL makes every effort to protect your data. Your data is protected against loss, destruction, falsification or manipulation as well as against unauthorised access of any kind and/or nature.

The data collected during registration will only be passed on to the various partners if the player is among the winner(s) and has given his/her consent.

Nevertheless, RTL reserves the right to contact you if RTL needs your help and/or your testimony in the context of a television or radio report. However, your anonymity will be guaranteed in accordance with the provisions of the law on the protection of journalists' sources (“Quelleschutz”).

5. User Account, Password and Security

At the end of the registration process, you will define an account name and a password. You are solely responsible for maintaining the confidentiality of your account and password and for any actions that may be taken with your account and/or password. You commit yourself to:

  • Immediately notify RTL of any unauthorized use of your account and/or password and/or any breach of security, and
  • Make sure that at the end of each session you explicitly log out. RTL shall not be liable for any loss or damage arising from a breach of the obligations in this paragraph 5.

6. Users’ responsibility

You are aware that you alone, and not RTL, are responsible for viewing all information, data, texts, software, music, sounds, photographs, images, videos, messages or any other material (hereinafter collectively referred to as the “Content”).

You acknowledge that the Content has not been sent to you but that it is your own conscious and informed choice to access it. You undertake to consult this server only in a personal capacity, without involving a private company or a public body in any way whatsoever and without exploiting the Content in a commercial or non-commercial manner.

Consequently, you are aware that you alone assume full and complete responsibility if one or more of the above-mentioned commitments and declarations should prove to be incorrect.

7. Specific recommendation to international users

Given the global nature of the Internet, you agree to comply with all rules applicable in the country where you view the Content, to the behaviour of users of the network and the eligible Content. In particular, you agree to comply with the laws applicable when transferring data from Luxembourg or the country in which you reside.

8. Interdiction to resell the Service

You may not reproduce, copy, sell, resell, or exploit for any commercial purpose whatsoever any part of the Service, any use of the Service, or any right to access the Service.

9. General rules for use and storage

You acknowledge that RTL may establish general rules and limits to the use of the Service, including, but not limited to, setting a maximum number of times you may access a Service during a given period (as well as the maximum duration of each access).

You acknowledge that RTL will be free to delete any account that remains unused for a certain time period and that RTL is free to modify these general rules at any time, which is why RTL recommends that you refer to them regularly.

10. Modification of the Service

RTL reserves the right to modify, temporarily or permanently interrupt at any time all or part of the Service without having to inform you in advance. RTL cannot be held liable to you or to any third party for any modification, suspension or interruption of the Service.

11. Termination

You acknowledge that RTL has the right to terminate all or part of the access right corresponding to your password, or even to delete your account and password, as well as the right to remove or move any Content on the Service for any reason, in particular due to lack of use, or if RTL has good reason to believe that you have violated or acted contrary to the letter or spirit of these Terms of Use.

RTL may also unilaterally interrupt the provision of the Service at any time. You acknowledge that any termination of your access to the Service pursuant to the terms hereof may take place without prior notice, and you acknowledge and agree that RTL shall be entitled to deactivate or delete your account at any time and with immediate effect and/or prohibit any further access to the Services. Furthermore, you acknowledge that RTL shall not be liable to you or to any third party for any termination of your access to the Service.

12. Relationship with advertisers

Your correspondence, business relationship with advertisers or participation in promotions offered by advertisers found by or through the Service, including payment and delivery of goods or services, or any other terms, conditions, warranties or representations associated with such dealings, directly takes place between you and the advertiser.

Consequently, you acknowledge that RTL cannot be held liable for any loss or damage whatsoever arising from this relationship or, more generally, from the presence of advertisers on the Service.

13. RTL’s property right

You acknowledge and agree that the Service and any software necessarily used in connection with the Service (hereinafter referred to as “Software”) may contain confidential information that is protected by applicable intellectual property law or any other law.

You also acknowledge that you are aware that the Content included in sponsored advertising and information presented to you via the Service or by advertisers are protected by copyright, trademark, patent or other laws. Unless expressly authorised to do so by RTL or the advertiser, you undertake not to modify, rent, borrow, sell, distribute or create derivative works based in whole or in part on the Service or the Software.

RTL grants you, in a personal capacity, the non-exclusive and non-transferable right to use the Software; it being specified that you are prohibited (and that you may not grant authorisation to others) from copying, modifying, creating a derivative work, reversing the design or assembly or in any other way attempting to find the source code, selling, attributing, sub-licensing or transferring in any way whatsoever any right relating to the Software. You undertake not to modify the Software in any way or to use modified versions of the Software and in particular (without this list being exhaustive) with a view to obtaining unauthorised access to the Service. You agree not to access the Service via any interface other than the interface provided to you by RTL for this purpose.

With regard to your contributions to the RTL Forum, you grant us for the duration of the protection of the underlying intellectual property rights, the world-wide, non-exclusive, royalty-free rights to make use of all or part of these contributions, to reproduce, modify, shorten, publish, translate, distribute, disseminate, display the contributions in media such as radio and television, to make them available on demand via the Internet/world wide web, to incorporate these contributions into other works and to further assign the rights granted hereunder to third parties.

14. Guarantees

a) Your use of the Service is at your own risk. The Service is provided to you on an “as is” basis and is accessible according to its availability. RTL does not provide any express or implicit guarantee in this respect, including but not limited to guarantees relating to the quality and compatibility of the Service for a specific use and to the non-violation of the rules of use of the Service by its users.

b) RTL does not guarantee that:

  • The Service will perfectly meet your expectations,
  • The Service will be uninterrupted (or accessible), timely, secure or error-free,
  • The results that can be obtained using the Service will be accurate and reliable,
  • The quality of any products, services, information or other material obtained by you through the Service will meet your expectations, and
  • Defects in the software used, if any, will be corrected.

c) Any material downloaded or otherwise obtained through the use of the Service is at your own risk.

d) No advice or information, whether oral or written, obtained by you from RTL or during the use of the Service may create guarantees not expressly provided for in this agreement.

15. Limitation of liability

You acknowledge and agree that, to the fullest extent permitted by applicable law, RTL shall not be liable for any direct or indirect damage, including but not limited to loss of profits, customers, data or any other loss of intangible assets (even if RTL has been informed of the potential for such damage) that may occur:

  • From the use or, on the contrary, the impossibility of to use the Service,
  • From costs that may arise as a result of the acquisition of substitute goods or services resulting from the purchase of goods or services or from transactions occurring while using the Service,
  • As a result of unauthorised access to the Service by a user or modification of your own data,
  • From any other issue related to the Service.

16. Notifications

Any notification may be sent to you by e-mail or by post. RTL also reserves the right to modify these Terms of Use of the Service by placing notices of changes or links to such notices directly on the Service.

17. Information relating to registered trademarks

rtl.lu; the RTL logo, the graphic presentation of the site, the games, the complementary radio and television services, as well as any other material (images, photos, texts, sounds, videos, messages, etc.) (hereinafter collectively referred to as the “RTL Trademarks”) are registered trademarks owned by RTL.

Without the express authorisation of RTL, you undertake not to use or distribute the RTL Trademarks in any way whatsoever.

18. Intellectual property rights

RTL respects third parties’ intellectual property rights and asks its users to do the same. If you have good reason to believe that your data has been used in a way that may infringe your rights as recognised by the European legislation in force, please inform RTL about intellectual property by providing us with the following information:

  • The electronic or “physical” signature of the person authorised to act on behalf of the holder of the data,
  • A description of the work you consider to have been violated,
  • The location on the site of the material that was the subject of the dispute,
  • A declaration on your honour in which you acknowledge that you are not aware that the use has been authorised by the holder or his representative,
  • A declaration on honour, which may lead to penalties and prosecution for perjury, acknowledging that the information corresponding to the points listed above is accurate and that you are the rightful owner or authorised to represent him/her.

19. Right to information

If you have any questions regarding the protection or processing of your data, please consult our data protection policy or contact us at the following address: privacy@rtl.lu

20. OneSignal

RTL uses in its applications a “Push” messaging platform from OneSignal, Inc.

This platform supports the sending of short messages to applications. In this respect, the reception preferences and a unique identifier for the application itself are saved during the use of this service.

21. SMS “Premium” games

RTL draws the attention of all participants to its games to the fact that participation SMS messages may be charged at a higher rate than the rate for a regular SMS message. RTL therefore urges all participants to exercise caution and moderation in the frequency of SMS messages sent. RTL reserves the right to limit the number of SMS messages that a participant may send and/or to exclude SMS messages from any participant beyond a number of messages set by RTL in a non-discriminatory manner. Participation in such games is restricted to persons aged 16 or older.

Any person who has not won may request reimbursement of the costs of sending the participation SMS message up to a maximum of €0.50 per SMS. Only messages sent during the time when the game was running and participation was open will be taken into consideration. In order to request reimbursement, you must present yourself at RTL's head office, during office hours (working days between 09.00 and 17.00) with proof of your sending (in the elements sent from the telephone and/or the corresponding invoice identifying the SMS message(s) concerned from your mobile service provider. When refunding the costs, RTL will request the signature of a refund receipt and the deletion of the proof of sending on the telephone. No reimbursement may be made later than 15 working days after the end of the game concerned.

22. Games and contests

Employees of CLT-UFA, RTL Group, CLT-UFA International, BCE, ENEX, Media Assurances, IP as well as their direct family members (ascendants, descendants) are excluded from participation in the games and contests organised on the stations of RTL, RTL Radio Lëtzebuerg, RTL Télé Lëtzebuerg and RTL.lu.

Winnings

RTL reserves the right, within the framework of its games and actions, whether commercial or not, to replace any advertised gift with a prize of equivalent value. If RTL is unable to provide the advertised gift for any reason whatsoever, RTL cannot be held liable thereof. No consideration or financial equivalent may be claimed by the winner.

RTL or its partners will be responsible for forwarding the prizes to the winners within a period of 3 (three) months from the closing date of the games and actions.

RTL reserves the right to publish the names of the winners, without being obliged to do so.

In the event of dispatch, RTL cannot be held liable for any damage, theft or loss occurring during the delivery of the prizes.

Each prize returned after it has been sent by post, e-mail or any other form of dispatch to the winner and which is not claimed within the following month will be lost to the participant.

Likewise, any prize to be withdrawn that is not claimed by the winner within 1 (one) month will be definitively lost and this without any challenge or possible claim by the winner.

24. Photos of events on our sites

If you are in a photo published on our sites and you would like to request its deletion, please send a message to privacy@rtl.lu with your name, email address, reason and the direct address to the photo in question on our site.

After checking the admissibility of your request, our services will proceed, within a reasonable time period, to delete the photo from our site. However, we cannot guarantee that the photo in question has been included on another site or media outside of RTL products.

25. Applicable law and jurisdiction

By using our Websites, you agree that all of their content shall be exclusively governed by and interpreted in accordance with Luxembourg law. The Luxembourg courts shall have exclusive jurisdiction in the event of any dispute relating to these Sites or their use.

26. Discrepancies

These Terms of Use are published in both French and English versions. In case of discrepancies between the French and English versions, the French version prevails

CHARTER FOR USERS OF THE RTL INTERNET PORTAL DISCUSSION FORUMS

The present charter contains the mandatory rules of conduct to which all participation in the RTL Forum is subject, regardless of the subject of discussion, the permanent or non-permanent or moderated or unmoderated nature of the forum(s) or chat room(s) concerned.

This Forum constitutes a single entry point to one or more discussion forums and chat rooms or other discussion and exchange applications.

These terms of use may be specified for participation in applications that are part of the Forum, such as chat rooms or blogs.

Access and registration

This Forum can be read by anyone. In order to contribute to it, you will be asked to register by entering your name or by choosing a pseudonym (if you prefer to be identified in this way to other participants) and to enter an e-mail address.

The email address you must provide must be a valid and unique email address owned by the user. A registration with a “disposable” / “temporary” email address will result in the refusal of any publication of your comments.

This registration allows :

  • Other participants to acknowledge your various contributions, thus personalizing the debate without revealing your real identity,
  • - any participant to contact you personally without revealing your e-mail address.

RTL reserves the right to take exclusionary measures with immediate, temporary or permanent effect with regard to any participant in the Forum or any of its applications, when, in the sole opinion of RTL, the participant breaches the rules of the Forum or reports behaviour of such a nature as to endanger the serenity of communications on the Forum or the rules governing it. RTL further reserves the right to take legal action or to join in any action to enforce the rules governing this Forum or to obtain compensation for damage caused by a breach of these rules.

Rights and obligations of the reader

Any reader of this Forum must respect the intellectual property rights as well as the personal rights of the contributors. In particular, he or she cannot reproduce and disseminate the contributions published on this Forum on other forums or other media without the consent of their contributors.

Any reader may nevertheless reproduce the content of this Forum for private consultation purposes or reproduce and disseminate short excerpts of a message, for information or research purposes, by quoting the name of this Forum and of the contributor of the message (real name or pseudonym).

He or she will not denigrate, in any other forum, the contents or contributions published on the Forum or by any of the contributors in any form whatsoever. He or she will not reveal the identity of any of the participants in the Forum and of which he or she has become aware by any means whatsoever, except at the express request of the moderator or host of the Forum or with the permission of the person concerned.

Rights and obligations of the contributor

Each contributor remains the owner of his message and the intellectual property rights attached thereto. However, should you decide to unsubscribe from the Forum for any reason whatsoever, the possible deletion of your messages is left to the sole discretion of the moderator or host of the Forum, without this discretion being interpreted as an appropriation of your messages by the moderator or host.

The comments made on this Forum are nevertheless published under the sole responsibility of their authors. As such, you must respect the laws and regulations in force and the rights of persons. For example, you must not disseminate messages that are violent, insulting, defamatory, racist, revisionist, advocating war crimes, paedophiles, calling for murder or inciting suicide, inciting discrimination or hatred or whose content would reproduce without authorization a work protected by intellectual property (e.g. press articles, message from a third party).

In this respect, neither a possible a priori or a posteriori moderation, nor the deletion of messages whatever the reason nor their modification may be interpreted as an appropriation by RTL of the terms or contents of the message(s) concerned by these measures. At no time will RTL assume any editorial responsibility with regard to the content published within the framework of the Forum.

Please ensure that the courtesy necessary for the smooth running of the debates is respected.

Moderation

This Forum is moderated a priori i.e. all messages are read before publication. A delay may therefore elapse before a message is made public.

The moderator ensures that your contribution is relevant to the topic of debate in the Forum, complies with the laws and regulations in force and allows for a constructive debate. In particular, the moderator reserves the right to refuse the publication of messages that are redundant, of an advertising or promotional nature, contrary to public order or morality, violent, racist, revisionist, advocating war crimes, insulting or rude, contrary to copyright or related rights, to the law applicable to databases, to trademark law, to image rights, to the right to privacy or which would violate any other legislative or regulatory provision in force.

Any published message remains nevertheless under the responsibility of its author.

Readers may request verification of any contentious message posted on this Forum by contacting the moderator at the following address: [comments@rtl.lu & lieserbreif@rtl.lu]. At the same address, they may inform the moderator of incidents that have occurred in the context of the Forum and which are likely to infringe or endanger the rules applicable to the part of the Forum concerned.

In view of the daily influx of reactions to the various elements published, the moderator reserves the right not to be obliged to reply to the various individual remarks that are sent.

Modification of messages

The editors reserve the right to modify and/or delete any content of a message that appears to them to be in clear contradiction with the laws and regulations in force. The modified and published message remains nevertheless always under the responsibility of its author.

Please avoid using "[...]", reserved for the editorial staff to indicate that part of the comment has been left out.

Indexing of messages

We expressly draw your attention to the fact that the contributions published in the RTL Forum are likely to be indexed by search engines and that your published contributions are therefore also likely to be indexed by these search engines and are accessible at any time on the Internet via the rtl.lu site.

Destination of collected data and archived messages

This Forum holds and keeps all data that may allow the identification of the authors of the messages and proceeds to the private archiving of the posted messages. This information may only be communicated to a judicial, administrative or police authority authorised for this purpose. RTL will cooperate with any request to this effect from the authorities, with the aim of guaranteeing the serenity of exchanges and compliance with these rules on the Forum.

The content of the messages may also, exceptionally and after anonymisation, be communicated to a scientific or university research organisation.

Nevertheless, RTL reserves the right to contact you if RTL needs your help or/and your testimony in the context of a television or radio report. However, your anonymity will be guaranteed in accordance with the provisions of the law on the protection of journalists' sources ("Quelleschutz").

Protection of personal data

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), you have the right to access, modify, rectify and delete data concerning you.

You can exercise this right by sending a message to: [privacy@rtl.lu]

Or by sending a letter to:

RTL newMedia Luxembourg
Re. : Personal data – Access
43, boulevard Pierre Frieden
L-1543 Luxembourg

Privacy Policy

This policy informs you about the processing of your personal data in relation to the site and the sub-sites of rtl.lu (hereinafter “our site”) and the radio contests as well as the rights available to you in this regard, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

This policy is made on behalf of:

CLT-UFA S.A. Division RTL NewMedia Luxembourg
43 bd Pierre Frieden
L-1543 Luxembourg

(hereinafter : « us »)

1. PROCESSING ACTIVITES

In this part, we inform you about the various data processing activites carried out in relation to our site, including their purposes, their legal basis, the retention period of your personal data as well as the possible consequences if you decide not to provide your personal data. Where applicable, we will also inform you about the recipients or categories of recipients of your personal data as well as the safeguards put in place for data transfers outside the European Economic Area. If we have not obtained your personal data directly from you, we will also inform you about the sources of your personal data.

Since the processing of your personal data depends on your interactions with our site and the services relating to it, it is possible that all parts of this Privacy Policy may not apply to you.

1.1 Cookies and similar technologies

Our site contains cookies and similar technologies, including from third parties, to ensure the proper functioning of the website, to improve your experience, to analyze and improve the impact of the website and to provide you with personalized ads. For more information about the use of cookies on our site and the options available to you in this regard, please consult our Cookie Policy.

1.2 Your account

We offer you the possibility to create an account on our site. The processing of data related to your account is necessary to provide you with an account and the corresponding functionalities on the basis of the performance of the contract that applies when you use our services (Article 6(1)(b) of the GDPR). Based on our legitimate interest in securing our site, we ask that you provide us with a telephone number to protect your account against hacking attempts or other unauthorized access.

When you choose to sign up with your Apple-ID, we receive from Apple your name and email address. When you choose to register with your Facebook account, we receive from Facebook your name, email address and profile photo. When you choose to sign up with your Google Account, we receive from Google your name, email address, language selection and profile photo. For more information on the processing of your personal data by these different providers, please refer directly to the data protection policies of these different providers.

For the purposes described above, we retain data related to your account for the duration that you maintain your account. You can modify some of the data linked to your account or delete your account directly in thePrivacy Center corresponding to your account.

The fields marked with an asterisk in the registration form as well as your phone number to secure your account are mandatory data. Without providing these data, you cannot create an account on our site.

1.3 Your comments and publications on our site

If you place a comment or make a publication, we process your personal data to ensure the effective publication of your comment or post on the basis of the performance of the contract that applies when you use our services (article 6(1)(b) of the GDPR). Based on our legitimate interest in moderating content on our site, we process your data in connection with your post to ensure that it complies with ourTerms of Use (GDPR Article 6 (1) (f)) .

For this purpose, we keep your personal data relating to your comments or publications for the duration that your comment or publication is accessible online or until you delete your account.

Without providing your personal data, we cannot publish your comment or post.

1.4 Newsletters/SMS Services/Push Messages

We offer various services that allow you to stay informed of the latest news. You can subscribe to our newsletter by email, to our various SMS services or to our push messages via our mobile application. For the provision of these services, we process your personal data on the basis of the performance of the underlying contract (Article 6(1)(b) of the GDPR).

On the basis of your consent (Article 6(1)(a) GDPR), we may also process your personal data to advertise our services or those of our partners, including contests, advice and promotions, through newsletters, SMS or push messages.

We keep your personal data for this purpose until you deactivate the service in question or withdraw your consent.

For sending push messages, we use the services of OneSignal, a company located in California, United States. The transfer of your personal data to OneSignal is based on Standard Contractual Clauses as adopted by the European Commission.

For sending SMS, we use the services of the Luxembourg company mPulse, which acts as an intermediary between us and the telecom operators.

Without the provision of your personal data, you will not benefit from the services in question.

1.5 Games/Contests/Quizzes

When you participate in games/contests/quizzes via our site or by any other means, for example by SMS, we process your personal data to register you as a participant, to determine the winner (s) and, if applicable , allow the various partners to present their prize to the winner (s). For this purpose, we process your personal data on the basis of the contract that applies when you participate in such games/contests/quizzes (Article 6(1)(b) of the GDPR). We process your participation data also in our legitimate interest to ensure fair participation conditions for everyone and to prevent abuse (Article 6(1)(f) of the GDPR)

Your personal data collected during registration will be communicated to the various partners only if you are among the winner (s). In some cases, we deliver the prize directly to you, without sharing your information with the partner of the game/contest/quiz.

For these purposes, we keep your participation data until the prize has been withdrawn or at most 1 year after the end of the game/contest/quiz in question.

Without providing your personal data, you cannot participate in the game/contest/quiz in question.

1.6 Photos

We may post photos on our site in which you are represented. In general, we do not publish photos of you without your consent (Article 6(1)(a) GDPR). In particular, we consider the fact that you pose for a photo taken by one of our photographers as a clear affirmative act constituting consent.

In some cases, however, we rely on our legitimate interest as well as that of the author and our readers in the exercise of the fundamental right to freedom of expression and information to publish your photo (Article 6(1)(f) of the GDPR). This could be the case in particular when you find yourself incidentally in a photo taken at a public demonstration or when you are a public person.

Photos may be taken by one of our staff or sent to us by a third party.

Where the posting of your photo is based on your consent, it will be kept online until you withdraw your consent. Where the post is based on our legitimate interest or that of third parties, it will be kept online until you exercise your right to object, unless there are compelling legitimate grounds to maintain the post online which prevail over your interests and your rights and freedoms. We may withdraw the publication on our own initiative, especially when it is no longer relevant.

You are not required to provide us with your photo for publication on our site.

1.7 Other publications

We may post content on our site, particularly in the form of an article, including personal data relating to you. In general, such publication is made on the basis of our legitimate interest as well as that of the author and our readers for the exercise of the fundamental right to freedom of expression and information (article 6(1)(f) of the GDPR). We rely on a legitimate interest, in particular, when the publication makes a contribution to a debate of public interest (e.g. in the field of political speech or questions of public interest).

In some cases, where we believe that legitimate interest is not the appropriate basis for publication, we will rely on your consent for publication (Article 6(1)(a) GDPR). This could be the case when we would like to publish your comment about an anecdotal event.

The categories of data concerned may consist of your first and last name, the context in which your first and last name is referred to, or/and an event or facts concerning you. We obtain this data either directly from you or from a person protected by confidentiality of journalists’ sources (Quellenschutz), including our associates.

Where the post is based on your consent, it will be kept online until you withdraw your consent. Where the post is based on our legitimate interest or that of third parties, it will be kept online until you exercise your right to object, unless there are compelling legitimate grounds to maintain the post online which override your interests and your rights and freedoms. We may withdraw the publication on our own initiative, in particular when it is no longer relevant.

You are under no obligation to provide us with data for posting content on our site.

1.8 Other processing activities

(a) Log data

We may use log data relating to site visits:

  • to solve functional problems of our site and to correct bugs based for the performance of the contract which applies when you use our services (article 6(1)(b) of the GDPR); and or
  • to detect and prevent unwanted or abusive activities (e.g.phishing or spam activities) based on our legitimate interest in the prevention of fraud (Article 6(1)(f) of the GDPR);

We keep the log data for a period of 6 months.

Our log file contains data that our users automatically provide during their visit to our site under applicable communication protocols. The provision of these data is therefore technically necessary to access our site.

(b) Content hosted on third party servers

With the exception of cookies or similar technologies (see point 1.1 above), our site may contain content hosted on third party servers.

When you visit a page of our site that contains such content hosted on third-party servers, your http request, including information about your user agent (i.e. the device through which you access our site) as well as your IP address, is transmitted to the server of the third party concerned. If applicable, your request is accompanied by a referrer, indicating to the target server the address of the page on which the content concerned is embedded.

The transmission of your http request together with, where applicable, a referrer in this context is necessary for the purposes of our legitimate interest in offering our audience a diverse and attractive website (Article 6 (1) (f) of GDPR).

We do not store your personal data for these purposes.

The providers from whom we integrate content on our site, that is to say the recipients of your personal data, may vary over time. These are typically online service providers. For the transfer of your personal data to recipients located outside the European Economic Area, we rely either on an adequacy decision adopted by the European Commission or on standard data protection clauses adopted by the European Commission.

Providing your http request is technically necessary to access our site under applicable communication protocols.

(c) Processing in relation to litigation and the authorities

We keep and may process your personal data in relation to our site, for example your personal data in relation to comments or publications on our site, on the basis of our legitimate interest in the establishment, exercise or defense of legal claims (article 6(1)(f) of the GDPR).

For this purpose, we store your personal data until the deletion of your account or, in the event of an ongoing or anticipated dispute, for the duration of the applicable limitation periods.

We share your personal data, notably in connection with your comment or publication, where applicable, with the authorities, either on the basis of our legitimate interest in the establishment, exercise or defense of legal claims (Article 6 (1) (f) of the GDPR) either on the basis of our legal obligation to assist in the investigative measures of the Luxembourg judicial authorities or the State Prosecutor (procureur d’État) for the prevention, investigation, detection and prosecution of criminal offenses (Article 6(1)(c ) of the GDPR).

You are not obligated to provide us with data specifically for the purposes described under this heading.

(d) Backups

We may keep your data in connection with the backups we make on the basis of our legitimate interest in saving data in relation to our site to have the ability to restore them in the event of loss (article 6(1)(f) of the GDPR).

We keep our backups for a period of 10 years.

To perform our backups, we use the Luxembourg company BCE - BROADCASTING CENTER S.A. which in this capacity may be the recipient of your data.

You are not required to provide us with data specifically so that we can keep it in our backups.

(e) IP location

We may process your IP address to determine the country from which you access our site and, depending on your location, give you access or not to certain content on the basis of our legitimate interest in complying with our obligations in terms of intellectual property (article 6(1 )(f) of the GDPR).

We do not store your data for this purpose.

Providing your IP address is technically necessary to access our site.

2. HOSTING OF OUR SITE

We host our site at BCE - BROADCASTING CENTER EUROPE S.A. in Luxembourg which in this capacity is the recipient of your personal data.

3. YOUR RIGHTS

You have the legal right to obtain information so that you can determine whether we hold your personal data, to access them and to make corrections, update, revise or delete them within reasonable limits.

We will respond to your request to exercise such rights in due course (and in any event within 30 days of receiving a request).

Rights belonging to you:

  • Right of access to data
  • Right to rectification
  • Right to erasure
  • Right to object to processing
  • Right to restriction of processing;
  • Right to lodge a complaint with a supervisory authority;
  • Right to withdraw consent; and
  • Right to data portability

You can exercise any of these rights by contacting us at:privacy@rtl.lu.

You can modify some of the data linked to your account or delete your account directly in the Privacy Center corresponding to your account.

To exercise your rights in relation to cookies and similar technologies used on our site, we invite you to consult ourCookie Policy.

3.1 Access to information

You have the right to obtain confirmation as to whether or not we are processing your personal data. When we process your personal data, you have the right to access them and obtain certain information about their processing. This additional information includes, in particular, details of the purposes of processing, the categories of personal data concerned and the recipients of the personal data. Provided that the rights and freedoms of others are not adversely affected, we will send you a copy of your personal data.

One request per year will be processed free of charge; more frequent requests may require payment of a reasonable fee. We will respond to your request by sending you a copy electronically, unless the request specifically indicates another method.

You have the right to request access to the information we hold about you. You can do this by contacting us at privacy@rtl.lu. In order for us to respond to your request, we may ask you to confirm your identity.

3.2 Rectification and deletion

You have the right to request the rectification of any personal data concerning you which are inaccurate and, taking into account the purpose of the processing, you can request the addition of information to your personal data if they turn out to be incomplete.

At any time, you can access and modify your personal data in thePrivacy Center corresponding to your account on our site. However, if you still believe that the personal data we have about you are incorrect, please do not hesitate to contact us so that we can update them and ensure their accuracy.

If any of your personal data change (e.g. postal code, email or postal address), please review those data in ourPrivacy Center, or email us the changes to enable us to correct or update your personal data.

If at any time you want CLT - UFA S.A. to delete your information, you can do so in our Privacy Center, or you can simply contact us at this email address: privacy@rtl.lu. In certain cases, including in particular when we need your personal data for the exercise of the right to freedom of expression and information or for the establishment, exercise or defense of legal claims, your right to deletion may not apply.

3.3 Right of objection

You have the right to object at any time, for reasons relating to your particular situation, to the processing of your personal data based on a legitimate interest. In this case, we no longer process your personal data, unless we have compelling legitimate grounds for the processing which override your interests and your rights and freedoms or we require your personal data for the establishment, exercise or defense legal claims.

You still have the right to object at any time to the processing of your personal data for the direct marketing purposes, including profiling, in which case we will stop processing them for these purposes.

3.4 Right to restriction of processing

You have the right to obtain the restriction of the processing of your personal data when:

  • you contest the accuracy of your personal data;
  • the processing is unlawful;
  • we no longer need your personal data but you need it for the establishment, exercise or defense of legal claims; or
  • you have objected to the processing and we have not yet been able to verify whether we have legitimate grounds which override yours.

When processing has been limited, your personal data may, with the exception of storage, only be processed with your consent, or for the establishment, exercise or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.

We inform you when we lift the restriction on processing.

3.5 Right to data portability

For all your personal data which we process on the basis of the contract that applies when you use our services or on the basis of your consent, you have the right to obtain that these data are transmitted directly to another controller, where technically feasible and without infringing the rights and freedoms of third parties.

3.6 Right to withdraw your consent

You have the right to withdraw your consent to any processing of your personal data carried out on this basis. In this case we stop the treatment concerned. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

3.7 Right to lodge a complaint

You have the right to lodge a complaint with the Commission nationale pour la protection des données (National Commission for Data Protection, in short CNPD) or with another European supervisory authority (e.g. that of the country where you reside). Before making such a complaint, we encourage you to address your questions and comments regarding the processing of your personal data directly to us. We take the protection of your personal data seriously and will do our best in responding to any complaints you may have.

4. DATA CONTROLLER

We are responsible for the processing of personal data described in this policy. For the determination of the responsibility for the processing in relation to cookies and similar technologies, please refer to ourCookie Policy.

5. MODIFICATION

We may revise this Privacy Policy at any time, and we advise you to periodically review our site to review the most recent applicable version.

Cookie Policy

This policy informs you about the use of cookies on the site and sub-sites of rtl.lu (hereinafter “our site”) as well as the options available to you in this regard.

This policy is made on behalf of:

CLT-UFA S.A. Division RTL NewMedia Luxembourg
43 bd Pierre Frieden
L-1543 Luxembourg
(hereinafter “us”)

1. WHAT IS A COOKIE?

A cookie is a small text file sent to your browser when you visit a website. It can be sent either directly by the server that hosts the website you are visiting or by a third party server to which the website may have transmitted your request. By default, your browser keeps the cookie and returns it each time a new request is made to the server from which it came. A cookie can only be read by the server that placed it. A cookie may, for example, contain an identification number allowing to recognize your browser when you interact with the website in question. It may also contain a simple “yes” or “no” response, for example to remember your choice with regard to cookies.

Alternatively, a website can use the localStorage function of your browser. The localStorage works in much the same way as a cookie. Similar to a cookie, this feature allows your browser to save data about a website and access it as needed. A registration by localStorage is specific to a determined server. For the purposes of this policy, the notion of "cookie" refers to both a cookie and the localStorage function.

2. WHO MAY PLACE COOKIES ON OUR SITE?

Cookies on our site can be placed either directly by us or by the service providers with whom we cooperate or by the partners of these service providers.

We cooperate with third-party service providers who may place cookies via integrated solutions on our site. Some of these service providers may process personal data on their own behalf. For more information on the data processing that these service providers carry out on their own behalf, please consult their respective data protection policies.

In this case, we cooperate with the following service providers:

Service provider

Role

Permutive

Audience measurement services related to advertising on our site

Gigya

Solution for connecting to your personal account on our site

Google

Audience measurement and online advertising services

Qualifio

Solution to make quizzes and surveys on our site

Facebook

Solution allowing you to connect to our site via your Facebook account as well as referencing content on our site

LinkedIn

Solution for referencing content on our site

Didomi

Cookie consent management solution

Twitter

Solution for referencing content on our site

Instagram

Solution for referencing content on our site

IP Luxembourg

Solution for making surveys on our site

Infogram

Service allowing to display computer graphics in articles

A list of our service providers' partners is available athttps://privacy-center.rtl.lu/fr#cookie-list.

3. WHAT ARE THE PURPOSES PURSUED BY COOKIES ON OUR SITE?

The cookies used on our site serve different purposes:

3.1 Cookies strictly necessary for the operation of our site

These cookies are required to enable you to visit our sites and to use certain parts of them. They allow to:

  • Keep the choice you have expressed on the placing of cookies;
  • Securely access to your personal account;
  • Maintain your connection to your personal account during your visit;
  • Establish statistics of visits and/or performance;
  • Interact with our site, for example when you fill in forms; or
  • Navigate between the different pages of our site.

The use of these cookies is based on our legitimate interest to ensure the proper functioning of our services under Article 6(1)(f) of the GDPR. If you oppose the use of these cookies, the proper functioning of our site will no longer be guaranteed.

3.2 Functional cookies

These cookies are intended to facilitate access to our site and to make its use more pleasant and personalised. They allow to:

  • Personalise our site by memorising your preferences (e.g. the volume level during an audio or video consultation); and
  • Maintain the connection to your personal account from one browsing session to the next.

We require your consent under Article 6(1)(a) of the GDPR for the use of these cookies. You can always revoke your choice later. If you refuse to give your consent, you will not benefit from the additional functionalities that these cookies provide.

3.3 Analytic cookies

Analytical cookies on our site enable us to measure the use of our site and to evaluate it in order to optimise our offer for you. When we receive from our service providers statistics that have been compiled using cookies on our site, we only receive such data in aggregated form. We do not have access to any information about a specific visitor's interaction with our site.

We require your consent under Article 6(1)(a) of the GDPR for the use of these cookies. You can always revoke your choice later. If you refuse to give your consent, your use of our site will not be reflected in the statistics we receive and evaluate in order to optimise our offer for you.

Specific information in relation to Google Analytics

In order to design our pages to meet your needs and constantly optimise them, we use Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (https://www.google.de/intl/en/about/) – hereinafter “Google”. In this context, pseudonymised user profiles are created and cookies are used. The information generated by the cookie about your use of our site, such as

  • Browser type/version,
  • Operating system used,
  • Referrer URL (the page previously visited),
  • Host name of the accessing computer (IP address),
  • Time of server request,

are transmitted to a Google server in the United States and stored there. The information is used to evaluate the use of our site, to compile reports on our site activities and to provide other services related to the use of our site. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Your IP address will under no circumstances be merged with other Google data. IP addresses are processed in such a way that an allocation is no longer possible (IP masking).

Personal data protection laws in the US may differ from the protection granted in the EU and can therefore only guarantee a lower level of protection. If personal data is processed by Google Analytics in the USA, this will be done on the basis of appropriate privacy and security measures to ensure the protection of your data. Google will enter into the EU standard clauses for this purpose.

You can prevent the collection of the data generated by the cookie relating to your use of the site (including your IP address) and the processing of this data by Google by downloading and installing an add-on for your browser (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser extension, especially in the case of browsers on mobile devices, you can also prevent Google Analytics from saving data by clicking on https://privacy-center.rtl.lu/. An opt-out cookie is set to prevent the future collection of your information when you visit this site. The opt-out cookie is only valid in this browser and only for our site and is stored on your device.

If you delete the cookies in this browser, you will need to set the opt-out cookie again.

Further information on data protection in Google Analytics can be found on Google's website, Analytics Help (https://support.google.com/analytics/answer/6004245?hl=en).

3.4 Cookies related to advertising or targeting

Cookies related to advertising or targeting allow to:

  • Personalise your experience by recommending content that may be of interest to you based on your interests or age range and offer variety so that you do not have to keep seeing the same news and banners over and over again when you visit our site; and
  • Finance our site - the advertisements we place generate advertising revenue to pay our journalists, photographers, technicians, etc. and to offer you the content of our site for free.

We require your consent under Article 6(1)(a) of the GDPR for the use of these cookies. You can always revoke your choice later. If you refuse to give your consent, you may see advertisements that are of less interest to you.

4. WHO IS RESPONSIBLE FOR THE PROCESSING OF COOKIES ON OUR SITE?

We are responsible for the collection of your request made to our site and the transmission thereof to the third party service providers mentioned in point 2 above and to their partners. We are also responsible for data processing carried out for the purposes we pursue in connection with cookies strictly necessary for the operation of our site, functional cookies and analytics cookies (see point 3 above).

5. HOW LONG ARE THE COOKIES RETAINED ON OUR SITE?

We generally limit the retention period of our cookies to a maximum of one year. Some of the cookies of our service providers and their partners are exceptionally kept for a period of up to 3 years. The entries in localStorage are kept until you delete them in your browser. Google has defined a period of 17 years for the retention of cookies by which they save your choice in terms of cookies and targeted advertising.

You can consult the retention period of each cookie individually and delete them in your browser settings (see point 7 below).

6. WHAT MEASURES DO WE TAKE FOR DATA TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA?

Some of our service providers and partners of our service providers are located in the United States of America. For such transfers, we have implemented and continue to implement the standard contractual clauses referred to in Article 46(2) of the GDP R. The standard contractual clauses we use are those approved by the European Commission, available athttps://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.

7. WHAT ARE MY OPTIONS IN RELATION TO COOKIES?

You can set your choice in relation to cookies using our settings tool available at:https://privacy-center.rtl.lu/.

To express your choice in terms of online advertising and targeting, you can also use the tool available athttps://www.youronlinechoices.com/.

Alternatively, you can configure your browser to accept or block cookies. This way you can also at all times delete the cookies already installed on your computer or mobile device. The manner in which you can activate or deactivate cookies and delete them depends on your device and internet browser.

7.1 Google Chrome

Open the “Google Chrome” browser.

  • Click on the “Chrome” menu in the browser toolbar.
  • Select “Settings / Preferences”.
  • At the bottom of the page, click on “Show advanced settings”.
  • In the “Privacy” section, click on the “Content Settings...” button.
  • In the “Cookies” section, to block all cookies select “Prohibit all sites from storing data”, to allow all cookies select “Allow local data storage”.

For further information, please refer to the Google site :https://support.google.com/accounts/answer/61416?hl=en.

7.2 Microsoft Internet Explorer 10, 11, Edge

Open the “Microsoft Internet Explorer” browser or the “Control Panel”.

  • Click on “Tools” and then on “Internet Options”.
  • Click on the “Privacy” tab, then under “Settings”, move the slider up to block all cookies or down to allow all cookies, then click on OK.

For further information, please refer to the Microsoft site:
https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d.

7.3 Safari for OSX

Open the “Safari” browser.

  • Click on “Safari” in the toolbar and select “Preferences”
  • Click on “Confidentiality”
  • To accept cookies, tick “Always allow” in the section “Cookies and website data”
  • To block cookies, tick “Always block” in the section “Cookies and website data”

For further information, please refer to the Apple site:
https://support.apple.com/lv-lv/guide/safari/sfri11471/mac.

7.4 Safari for iOS

Open the “Settings” application.

  • Select “Safari”.
  • Select “Cookies”.
  • To accept cookies: select “Allow”.
  • To block cookies: select “Block”.

For further information, please refer to the Apple site:
https://support.apple.com/en-us/HT201265.

7.5 Mozilla Firefox

Open the “Mozilla Firefox” browser.

  • Click on the menu bar, select “Tools” then “Options”.
  • Select the “Privacy” panel.
  • In “History”, for “Retention rules” set the options to “Use custom settings for history”.
  • Check the “Accept cookies” box to enable cookies and uncheck it to disable them.

For further information, please refer to the Mozilla site:
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

7.6 Other browsers

Please refer to your browser's help or go to its publisher's website.

8. YOUR DATA PROTECTION RIGHTS

We generally do not have access to personal data processed through cookies on our site. When we receive statistics from our service providers that have been compiled using cookies on our site, we receive such data only in aggregate form, meaning that we cannot link to a specific user.

However, we do have access to the information contained in the cookies that have been set directly by us and that your browser sends back to us during your visit to our site. Without obtaining additional information from you, it is not possible for us to link this data with your name.

We inform you that you have the right to request access to your personal data as well as the rectification or erasure thereof. You can access yourself the information contained in the cookies set by us by clicking on the following link:https://privacy-center.rtl.lu/en#cookie-list. To view the content of all cookies stored by your browser and delete them if necessary, please refer to your browser settings (see point 7 above).

You also have the right to request restriction of the processing of your personal data as well as the right to object to the processing of your personal data based on a legitimate interest. You will find more information on exercising your right to object in point 7 above.

Finally, you have the right to lodge a complaint with the Commission nationale pour la protection des données (National Commission for Data Protection, in short CNPD) or with another European supervisory authority (e.g. that of the country where you reside). Before making such a complaint, we encourage you to address your questions and comments regarding the processing of your personal data directly to us. We take the protection of your personal data seriously and will do our best in responding to any complaints you may have.

For more information on the exercise of your data protection rights and other personal data processing on our site, please refer to our data protection policy, available at&nbsp: https://privacy-center.rtl.lu/.

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